As a Registered Salesforce Consulting Partner, Immerse Solutions consultants have expertise in Sales Cloud, Service Cloud, Community Cloud, Health Cloud, and Pardot systems. We have a strong background in helping hospitals implement and optimize EMR systems – but EMRs are struggling to encourage communication and collaboration in healthcare. We have identified a big disconnect in the technologies that were designed to help healthcare communicate.

EMRs were designed to be a system of record. Healthcare demands a Communication Platform – a System of Engagement – that will ensure collaboration and communication between all parties: Patients, Doctors, Care Teams, and Caregivers (including family members). This is the only way we can move towards Meaningful Engagement across the continuum and a model that can support our move towards value-based and more personalized care. The Immerse Team of consultants welcomes your business challenges and is ready to help your organization achieve success with the Salesforce Platform.